Quotation Inconsistency: The #1 Deal Breaker for Global Buyers – Insights from Daniel Pham at VME 2025

📍 M-TALKS | Vietnam Manufacturing Expo 2025 (VME 2025)

When it comes to securing long-term partnerships with global buyers, what is the most common factor that disqualifies a supplier right from the start?

According to Daniel Pham, Vice President of IMCE Global and CEO & Founder of VNO, the answer is clear:

🔍 “Failing to demonstrate experience right from the quotation stage.”

During his talk at M-TALKS – VME 2025, Daniel Pham emphasized that slow responses and inconsistent quotations are major red flags for international buyers. When a factory takes too long to send a quotation—or worse, sends inconsistent pricing or information across follow-ups—it immediately erodes trust.

Why Quotation Quality Matters More Than You Think

International buyers aren’t just purchasing products. They’re investing in peace of mind and long-term reliability. The quotation process is often the first real test of a factory’s professionalism and industry experience.

Buyers look for:

• Quick response times
• Accurate, consistent information
• Clear communication across channels

When these expectations aren’t met, buyers begin to question whether the supplier can handle more complex production requirements, urgent changes, or international compliance demands.

First Impressions Start with the RFQ

In global procurement, the quotation stage is more than just pricing—it’s a strategic signal of a factory’s competence. A factory that cannot confidently and coherently respond to a Request for Quotation (RFQ) is unlikely to be trusted with high-volume or high-precision orders.

About M-TALKS @ VME 2025

M-TALKS is a high-level forum within the official seminar program of the Vietnam Manufacturing Expo 2025 (VME 2025), featuring expert insights on global sourcing, supplier standards, and manufacturing innovation.